Communication in the workplace has evolved throughout the years, but there are still a set of core standards one should always follow. We’ve researched and come up with four tips to help you become an effective communicator…continue reading to learn more!
Be a good listener. This is one of the best ways to be an effective communicator. Pay close attention to what your boss or colleagues are saying, and ask clarifying questions (“So, what you’re saying is…”). While it’s important to listen, it’s just as important to let the speaker know that you’re listening.
Be confident. Confidence shows people that you believe in what you’re saying and will follow through. Whether in a meeting or in day-to-day interactions, you should radiate confidence through eye contact and a well-founded but friendly tone. As always, it’s important to avoid sounding arrogant or aggressive.
Don’t interrupt. Nobody likes to be interrupted, as it obstructs the thought process and can be perceived as impertinent. Instead, wait until the other person is done speaking. If you need to make an interruption and it’s necessary for you to do so, gently cut-in and apologize for the interruption.
Be open to feedback. The ability to give and receive feedback is one of the most important skills of a successful communicator. As a receiver of feedback or constructive criticism, make sure you listen, ask questions, and make efforts to implement the suggestions. Conversely, if you are the one providing feedback, it’s important to keep it concise, encouraging and friendly.