If you’re anything like me, you might insert a few emojis in friendly text messages or personal emails, to liven up the conversation and set a positive tone. You might prefer to keep your emails extremely short and to-the-point, or you might be a natural “writer” at heart, and decide to write novels in place of precise messages.
While there’s nothing wrong with these preferences (in your personal life,) there are specific measures to be taken when crafting work emails.
- Maintain Professionalism
While using fun-looking fonts is perfectly fine when emailing family and friends, you should stick to the standard fonts at work. Fonts like Arial, Tahoma and Verdana are fail-safe choices.
- Avoid Anything That Moves or Blinks
Just because you can send emails with emojis, gifs, and sparkly banners doesn’t mean that you should.
- Don’t Use Text-Speak
Make sure that you spell out all of your words (and skip the acronyms!) Always be sure to double-check your spelling, and then triple-check.
Right: Are you available for a phone conference this Friday at 12:00pm to discuss the idea of taking on another client?
Wrong: OMG I have a gr8 idea!! Can we sked a mtg Fri @ Noon? LMK pls!
- Avoid Vaguely-Written Subject Lines
Not many people realize this – but your colleagues tend to filter work emails based on what’s in the subject line, while others decide to prioritize and read based on the subject line.
Short and precise subject lines are the key to a professional-looking email.
- Try Not To Write a Novel
While you may think that it’s important to be informative in your writing, that doesn’t mean you have to construct an essay.
According to new data from the email experts at Boomerang, you should be capping off your emails at 50 to 125 words. Studies have shown that emails at this length have the best response rate – so if you want a response, you should aim to be concise and direct.